Privacy Policy

Raylin Energy is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard information submitted through our website.

Information We Collect

We collect information that you provide directly to us through website forms, including:

  • Name and contact details (email address, phone number)
  • Company name and ABN (Australian Business Number)
  • Business type and state/territory location
  • Project requirements and enquiry details
  • Communication preferences

How We Use Your Information

The information you submit is used solely for the following purposes:

  • Responding to your trade enquiry or partnership application
  • Providing requested product documents, datasheets or pricing information
  • Communicating about your project requirements and installation support
  • Following up on technical support requests or warranty inquiries

Data Storage and Security

Your information is stored securely in our database with restricted access. We implement appropriate security measures to protect your personal information against unauthorized access, alteration or disclosure.

Third-Party Sharing

Raylin Energy does not sell, trade or rent your personal information to third parties. Your information may only be shared internally within our team to respond to your enquiry effectively.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of receiving marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: andy@raylin-energy.com

Location: Australia

Last updated: June 2026